FAQs

1. Are your products safe for sensitive skin?
👉 Yes, all of our formulas are dermatologically tested and designed with gentle, skin-friendly ingredients. Many customers with sensitive skin use them daily without irritation.

2. Do your products really help with anti-aging and skin renewal?
👉 Yes, our products are enriched with advanced K-Beauty ingredients like peptides, hyaluronic acid, and botanical extracts that target fine lines, boost hydration, and promote radiant, youthful-looking skin.

3. How do I know which product is right for my skin type?
👉 Each product page includes detailed information and skin-type recommendations. We also provide a skin quiz and expert tips to help you find the perfect match for your routine.

4. How long does shipping take and do you ship internationally?
👉 Orders are typically processed within 1–2 business days. Standard delivery takes 3–7 business days domestically and 7–14 days internationally, depending on your location.

5. What is your return and refund policy?
👉 We want you to love your purchase. If you’re not fully satisfied, you can return unopened products within 30 days for a full refund. Please check our policy page for details.

6. How should I store the products to keep them fresh and effective?
👉 Store them in a cool, dry place away from direct sunlight. For best results, keep products tightly closed after use and avoid exposure to extreme temperatures.